Amenity Healthcare · Patient questions
Frequently Asked Questions
Clear answers. Compassionate care. Real support.
Find information about appointments, getting started, and next steps.
Your care
What services does Amenity Healthcare offer?
Amenity Healthcare offers personalized mental health support, including psychotherapy, medication management, and ADHD coaching. Explore the Services and Conditions We Treat sections of our website to learn more about available care and the concerns we can help address.
What should I expect during my first appointment?
Your first appointment is a chance for us to get to know you and understand what matters most to you. We’ll review your health history, current concerns, and treatment goals, with time for your questions. Together, we’ll discuss a personalized care plan that reflects your needs and next steps.
How can I prepare for my appointment?
Have a list of your medications and supplements, relevant health records, and any questions you would like to discuss. Complete any requested intake forms before your visit. For telehealth appointments, choose a quiet, private space and check your internet connection, camera, and microphone. For your safety and to give your care your full attention, please do not drive during your appointment.
Appointments
How long are appointments?
Appointment length varies by the type of visit and your care needs. As a general estimate, initial intake appointments last 60–90 minutes, and follow-up appointments last 15–30 minutes, depending on your individual history and treatment plan.
How can I schedule an appointment?
Call (813) 773-1932 for help scheduling, or book directly through our Book an Appointment pop-up.
How do I cancel my appointment?
Log in to your patient portal, select your appointment, and click “Cancel.” Please provide at least 24 hours’ notice to avoid potential cancellation fees.
How do I reschedule my appointment?
Log in to your patient portal to reschedule your appointment. If you need additional assistance, please call (813) 773-1932.
Insurance & availability
Do you accept insurance?
Please refer to the insurance information on our home page for current coverage options. Insurance participation varies by service and location. Contact our office and confirm your benefits with your insurer before your visit, including any copay, deductible, or other out-of-pocket costs.
What states do you serve?
Amenity Healthcare is currently welcoming patients in Utah and Iowa.
What will my appointment cost?
If you use insurance, your cost depends on your individual coverage, including any applicable copay, deductible, or coinsurance. For self-pay care, initial visits are $300 and follow-up visits are $150 per session.
Urgent support
What if I am experiencing an emergency?
For a life-threatening emergency, call 911 or go to the nearest emergency department. If you are in emotional distress or having thoughts of suicide in the U.S., call or text 988 or chat with the 988 Suicide & Crisis Lifeline. Do not wait for a routine appointment or a response to an office message.
We’re here to help
Still have a question?
Contact Amenity Healthcare to ask about appointments and the next steps for your care.