Website Privacy Policy

Effective Date: September 29, 2026
Last Updated: September 29, 2026

Amenity Healthcare, PLLC (“Amenity Healthcare,” “we,” “our,” or “us”) respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and protect information collected through our public website and general online interactions.

This policy applies to website information and general online interactions. If you become a patient, certain information related to your care may be Protected Health Information (“PHI”) under HIPAA. Our use and disclosure of PHI is addressed separately in our HIPAA Notice of Privacy Practices.

This website is not intended for emergencies, crisis communication, or urgent clinical needs. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. If you are experiencing suicidal thoughts, emotional distress, or a mental health crisis, call or text 988.

1. Scope

Amenity Healthcare currently provides telehealth services to eligible patients located in Utah and Iowa, subject to provider licensure, clinical appropriateness, applicable law, and practice requirements.

2. Information We May Collect

We may collect information you voluntarily provide, including name, email address, phone number, state of residence, information submitted through contact forms, appointment or service inquiry information, billing-related questions, and other information you choose to submit. We may also automatically collect technical information such as IP address, browser type, device type, pages visited, date and time of visit, referring website, website usage data, and cookies or similar technologies where used.

Please do not submit detailed medical information, medication questions, diagnosis information, urgent clinical concerns, Social Security numbers, complete payment-card numbers, or other highly sensitive information through general website forms or standard email unless specifically directed to use an appropriate secure system.

3. How We Use Information

We may use website information to respond to inquiries, provide information about services, assist with scheduling or billing questions, improve website functionality and user experience, maintain security, detect misuse, comply with legal or professional obligations, and support administrative operations.

4. Billing and Payment Information

If the website includes a payment link or payment button, payments may be processed through a third-party payment processor. Amenity Healthcare does not intend to store complete payment-card numbers directly on the public website.

5. Email and Electronic Communications

Standard email and ordinary website contact forms may not be encrypted and may not be appropriate for sensitive health information. Patient-specific clinical concerns and sensitive health information should be communicated through the secure patient portal or another secure method designated by Amenity Healthcare.

6. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to help the website function, understand visitor activity, improve performance, and maintain security. Amenity Healthcare does not sell Protected Health Information and does not use patient medical records or PHI for targeted advertising.

Where tracking technologies may receive information that is regulated as PHI, Amenity Healthcare will evaluate the technology and vendor relationship and use safeguards, contractual protections, permissions, authorizations, or other measures required by applicable law.

7. Third-Party Service Providers

We may use third-party providers for website hosting, scheduling, secure forms, patient portals, telehealth, billing support, payment processing, email services, analytics, IT/security, and professional advisory services. When a vendor qualifies as a HIPAA business associate, we use a Business Associate Agreement when required by HIPAA.

8. How We May Share Information

We may share website information with service providers supporting our operations, billing or payment vendors, professional advisors, as required by law or legal process, to protect rights or safety, or in connection with a business transaction subject to applicable protections.

Patient PHI is used or disclosed only as permitted or required by HIPAA and as described in the HIPAA Notice of Privacy Practices.

9. No Sale of Personal Information

Amenity Healthcare does not sell personal information or Protected Health Information.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction. No website, email system, or electronic transmission is completely secure.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy and to comply with legal, regulatory, healthcare, billing, and administrative obligations.

12. Children and Minors

The public website is intended for adults. We do not knowingly collect personal information from children through the public website without appropriate consent.

13. Privacy Choices and Requests

Depending on applicable law and the type of information involved, you may have rights relating to certain personal information, such as requesting access, correction, deletion, withdrawal of consent where applicable, or opting out of certain marketing communications. These rights may be limited by healthcare, billing, insurance, legal, professional, or recordkeeping requirements.

For rights relating to PHI, please refer to the HIPAA Notice of Privacy Practices. Privacy requests may be sent to info@amenityhealthcareonline.com.

14. External Links

This website may contain links to third-party websites, payment processors, scheduling systems, portals, or other services. We are not responsible for the privacy, security, or content practices of third-party services.

15. Changes to This Policy

We may update this Website Privacy Policy from time to time. When changes are made, the “Last Updated” date will be revised.

16. Contact Us

Amenity Healthcare, PLLC
Utah mailing address: 30 E Broadway, Suite 203, #1149, Salt Lake City, UT 84111
Iowa mailing address: 2407 SE Delaware Avenue #1057, Ankeny, IA 50021
Email / Privacy Contact: info@amenityhealthcareonline.com
Phone: (813) 773-1932